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 RTP|Technical Services offers a suite of services and support to provide you with the infrastructure you need to operate your network seamlessly. Managed Hosting: Many companies don't have the resources to host and manage their own servers or web sites. RTP|Technical Services provides managed hosting services for companies of all sizes - whether you want to outsource just a portion of your IT services, or all of them, RTP|Technical Services can provide you with the services your business needs. The managed hosting facility, located in the heart of the Vail Valley, allows staff to easily maintain the servers on a daily basis. RTP|Technical Services managed hosting solution provides your company with:
Hardware Procurement: RTP|Technical Services procures hardware and software in high volume, so can help you procure almost anything you need for your home office or business. Vendors and products available through RTP|Technical Services include CDW, Compaq, Dell, Ingram Micro and Microsoft. Support: We offer technical support 24X7, 365 days per year, so no matter what time of day or night you need technical assistance, RTP|Technical Services is there to help. Our support team is accessible via phone, fax, e-mail, or pager. RTP|Technical Services leverages a Web Based Ticketing System, that allows clients to enter trouble-tickets via the web and view the status of IT issues at their convenience. It produces detailed reports that can be sorted by issue, user, machine or location, and can isolate trouble areas to prevent future down time. Full Remote Desktop Control - Providing remote support through WebEx, our technical consultants can troubleshoot and have full remote control of any workstation or server. This service enables rapid diagnosis and resolution of support issues through instant sharing of and interaction with remote customer desktops—anywhere in the world. Contact Information: RTPTS 20 Eagle Road, Bldg 2 Suites 110 & 220 P.O. Box 8890 Avon, CO 81620 970.748.3064
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